Amazon customer service phone number?

The phone numbers for Customer Service are at a few places on-site, but I agree that their presentation is inadequate. Again, I can only act retroactively, but I will share your feedback with the appropriate persons as indicative of a way in which we are letting our customers down. Lastly, I presume that the agents with whom you spoke did not realize that it truly was an error on our part which caused the problems.

Still, ignorance is no excuse and I promise you that I will personally educate those persons on how the service they extended you was lacking. Once more, it is regrettably after the fact as re. Your order, but I trust that your strong and legitimate remarks will be duly considered and I hope the feedback may catalyze improvements in the service we provide hence.

Your refund for the extra pad was paid at the end of last month, and I am glad that Customer Service extended at least the consideration of a $20.00 gift certificate. I would like to add a final refund for the shipping costs of the order, $18.89. Like the previous refund, we will repay this amount to the card charged and we will notify you once it posts back.

Ellen, you are a much valued customer of longstanding and I regret that for the events of this order, we did not treat you as such. I hope it will be otherwise in the future. Thanks for taking the time to write, please direct further questions or concerns to me at the address resolution@amazon.com" rel="nofollow">amazon.com" rel="nofollow">amazon.com" rel="nofollow">amazon.com, and thanks for using Amazon.com" rel="nofollow">Amazon.com.

All the best. This site went nuts during the Christmas holidays! This message is for anyone who gets it there at Amazon, but especially for John Clark who sent me a note about the trouble I was having with Amazon.com" rel="nofollow">Amazon.com and my credit card.

Thanks again for sending me the apology, the gift certificate, and making sure my problem was finally resolved. I do appreciate it. However, I have to say that I still have mixed feelings about the level of customer service I received from Amazon.com" rel="nofollow">Amazon.com, and especially about the fact that Amazon has chosen not to publish its customer service phone number on its website or its packing slips and invoices.

Thus, I decided to leave up the Amazon Phone Number web page I created for other folks who were having trouble, because, frankly, I would have had a much harder time getting my situation with Amazon resolved without the help of the guy who posted your number in his weblog. I thought I'd let you know that in the first 10 days of December, according to my site statistics, more than 900 people have visited my Amazon page, and I assume most of them are looking for your number. Sixteen of the top twenty search strings that bring people to my site are some derivation of "Amazon's Customer Service Phone Number."

I've also gotten a number of letters from people who have visited the page; those responses are now posted on the page. You can visit the page at http://clicheideas.com/amazon.htm. Just so you know, I'm not sending this note to be antagonistic; I'm actually hoping you find it useful.

While I feel it's pretty important to make sure I do the majority of my book and music shopping at the local independents in Austin -- I want to do what I can to make sure my city doesn't become a homogenous part of a corporate community rather than a unique place to live and shop -- I'm also a fan of internet shopping, of Amazon, and of the services you provide. It's been disappointing this holiday to feel like I have to limit my Amazon shopping, but I have, because I want to make sure that I, as a consumer, am doing whatever I can to convince the vendors who sell to me that they're going to have to do things right to keep me as a customer. At this point, when I am confronted with bad customer service, I don't try to get around it and go on with my business; I take my money and go elsewhere.

And sometimes I kick up quite a fuss, too. That's because I feel we're having a customer service crisis ' businesses seem to think they don't have to provide customer service if they sell things as cheaply as possible. I hope that this changes soon.

For my part, I have tried to do most of my Christmas shopping with retailers who may charge me slightly more than, say, Wal-Mart, but who also provide a level of service that goes beyond the minimal that seems to have become the norm. As I said, I hope you find the information I've provided to you useful, and that you will consider changing your policy of hiding your customer service number from your customers. Greetings from Amazon.com" rel="nofollow">Amazon.com and thanks for writing back.

I have beenaware of your webpage since October and am glad that it is effectiveto its ends. I will pass your comments on the posting of the phonenumber and your page's URL to the relevant persons for dueconsideration. I cannot promise that the policy will change soon (ifever), but certainly we value your feedback and the change, if it isto come, will be exactly for remarks like yours.

Thanks for yourpatient understanding, good luck with your website, and all the bestfor the rest of the year and into the new! 1 Ellen December 6, 2007 at 10:39 pm Looks like one user is finding that the e-mail addresses are no longer valid: I just e-mailed: orders@amazon.com" rel="nofollow">amazon.com" rel="nofollow">amazon.com" rel="nofollow">amazon.com resolution@amazon.com" rel="nofollow">amazon.com" rel="nofollow">amazon.com" rel="nofollow">amazon.com charge-inquiries@amazon.com" rel="nofollow">amazon.com" rel="nofollow">amazon.com" rel="nofollow">amazon.com And got back “thanks but this address is no longer valid; please use thelinks below to get to a help desk.”” 2 Ellen December 6, 2007 at 10:41 pm More numbers from another visitor: Hi - I have a couple of more numbers you can add to your amazon.com" rel="nofollow">amazon.com" rel="nofollow">amazon.com" rel="nofollow">amazon.com phonenumber page: 866-226-2966 seller central help (I believe silver level) ——————– 800-64December 6 seller central help (I believe gold level) 3 Ellen December 6, 2007 at 10:43 pm Additional paypal numbers from a user: Two more numbers for PayPal from amazon. Com1 93December 6 and 877 67December 6.

4 Lisa December 7, 2007 at 12:28 am My frustration was that each time I got to the contact us section, some huge error occurred and the browser would shut down. I did finally call the number on your site (Thank You!), but they couldn’t help me, and I discovered that the customer service has apparently been outsourced to the Phillipines. 5 fbcp December 7, 2007 at 5:06 am I think you did good here.

Perhaps I can link you my newest post on the blog where I talk about Disney Land purchase tickets.