Croc. I "retired" to Ace about 20 years ago, because they were like the "real" hardware stores from the old days, going with my Dad on Saturdays. Too much fun to quit, so I'll maybe finally retire at 70?
This is an edited answer, first one way too long. There are about 5000 Ace stores nationwide, most independent, "mom & pop"s, who often choose from plans that AceCorp recommends for their market and store size. I'm with Westlake Ace, out of Kansas, with about 90 stores, the largest group in the national "family".
"Bulk" fastener sales, or open bin stock, is very much a part of who we are, and we offer about 2000 in our 18,000 sq ft store. There has been some small shift to packaged items, like nails and general purpose/drywall/deck screws; the old rotary nail bin, rake, scale, and paper bags are long gone. Other items, like little brads, picture-hanging stuff, etc. have always been packaged.
Meantime, we've continued to add bulk items, like metric hardened-steel bolts, knock-down furniture bolts, and, last month, very small items for guns. Customers are free to browse & bag what they choose, but many need some help in finding and sizing something, and that's on our staff. Great if a customer hands you one they need to match, but not so much if "I need two like this, only different".
Keeping the place decent also means staying after bulk bin/drawer contents that get messed up - and dealing with packages that have been opened and dropped, or returns of packages that are a bit "short" in content. All good. Small thing, but I get sad when somebody's grandpa just wants three nails.
If dealing with a small Mom & Pop, do try to buy something in there from time to time. You're gonna miss 'em if they're gone...
I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.