Does Goodwill Industries have a documented quality control program?

Absolutely. Quality is our priority. We not only have a quality policy that drives our policies and procedures, but also we have a very detailed and structured quality program, which includes regular inspections and the use of high-tech software systems.

In fact, our business is one of only a handful to earn an ISO 9001:2008 registration. This designation is not only internationally recognized, but it also means our processes and procedures are regularly audited by a third party. More.

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