Doesn't customer service suck with talking to automated services when paying bills over the phone?

Monopolies SUCK. These companies know they are the only game in town and they treat their captive victims - er - 'customers' like total CRAP.

Por exemplo: I complained in person about Southwest Gas in Sierra Vista.

1 No fee for paying online with checking or savings account but charge a fee of $3.50 for using a credit card. My bill is only $13.50.

3 Southwest Gas doesn't even accept a charge card at the office - citing "we don't have the equipment.

I didn't raise my voice, nor use foul language or pound on the desk or nothing but I told the person behind the counter that I feel that the $3.50 charge for using a credit card and calling it a 'convenience' charge is predatory business practices because ATM don't charge that outrageous price.

I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.