Have TQM organisations adjusted their performance management (appraisal) systems?

A study of UK-based TQM-driven organisations This article reports findings from a survey designed to measure the consistency and congruity of HR performance evaluation systems with quality management precepts in UK-based quality-focused organisations. Originally published in The TQM Magazine Volume 16 Number 6, 2004 TQM: why it will again become a top management issue Although total quality management might be defined as a passing fad there are three key reasons why it will remain (or return as) an important issue on the agenda for top management... Originally published International Journal of Quality & Reliability Management Volume 21 Number 6, 2004 Looking through and beyond the TQM horizon: Lessons learned from world-class companies This paper aims to investigate the best common management practices of the world-class companies identified in Brazil and Japan; and propose a business model aimed at helping companies to achieve world-class level of excellence. Originally published ... more.

I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.