How can I book an accessible hotel room if I have multiple sclerosis (MS)?

Accessibility standards of hotels vary from state to state in the United States, but in general, newly constructed or recently remodeled buildings have the best facilities for disabled travelers with multiple sclerosis (MS). Older motels or hotels may not be accessible. Always ask about accommodations when making your reservations.

If you make hotel or motel reservations through a toll-free number, be aware that the operator will not be able to answer your specific accessibility questions. You will have to call the motel or hotel directly. If you require a "handicapped" room, ask how you can ensure that the room will be held until you arrive.

If walking stairs is a problem, request a room on a lower floor, near stairways and exits. Remember that elevators may not be used in a fire emergency. If you're not sure where to stay, rely on travel agents to guide you in making your plans.

There usually is no charge for their services. In fact, you often will save money, because travel agents know about special rates and weekend packages. Whether you make the reservations yourself or work with a travel agent, always be completely honest about your needs.

Some specialized travel agencies now focus on the needs of travelers with disabilities.

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