How can I shorten the wait when I take my child to the emergency room?

The best way to speed things along is to call your pediatrician first so your pediatrician can call the Emergency Department (ED) and let them know you’re coming. If your doctor talks to the ED doctor, there’s a good chance that will get you seen faster, especially if the problem is serious or the two docs know each other and often help each other out. The second way to speed things along is to be nice.

Assertive, but nice. If you find yourself waiting a really long time (let’s say over an hour), it’s okay to ask the desk person for an update and find out where your child is on the list. Then pile on some praise: “Boy, I see how busy you are.” (“And those scrubs you’re wearing are fetching.”

Just kidding about that part.)When the clock hands have gone around again and you need to notch up the nudging, say, “My daughter over there is just miserable. I’d appreciate any update you can give us.” If you’re nice about it and keep your voice down (you don’t want the others in the waiting room to know you’re working it a bit), you might just climb a spot or two ahead of the patients sitting beside you—if their situations aren’t more medically serious, that is.

From The Smart Parent's Guide: Getting Your Kids Through Checkups, Illnesses, and Accidents by Jennifer Trachtenberg.

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