How do I download an mp3 album I paid for. It says already downloaded but it has not?

1 well if you purchased the song/album from the Amazon. Com MP3 store, the you should call Amazon. Com support for help.

Askville is not customer support, it is purely an online forum for people to post messages to, etc. Sign into your Amazon. Com account and then look for the HELP menu on the right side of the page, and you should see an area to contact their customer service.

2 I'm having the same problem, loneibt104 :( .

http://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=200197240Troubleshooting MP3 Downloads: Common Problems * Double-check the download * Problems with system settings * Downloads in Internet Explorer * Downloads in iTunesDouble-Check the DownloadThe MP3 may not have downloaded completely. You can see the steps to follow on the Using the Amazon MP3 Downloader page. Problems with System SettingsAnti-virus programs, firewalls, or browser settings can sometimes prevent files from downloading.

Here are some adjustments you can make that may help you complete your download: * Temporarily disable anti-virus programs. * Disable pop-up blockers. * Disable or adjust firewall settings.

* Enable downloads from Amazon.com. * Enable download notifications. Refer to your system or browser documentation for specific instructions.

If you are using the Amazon MP3 Downloader, you may be able to launch the application and complete your download after adjusting your settings. Downloads in Internet ExplorerIf you use Internet Explorer and continue to have download problems after checking the items above, try adjusting your browser's security settings (these instructions are specific to Internet Explorer versions 6 and 7): 1. Visit the Tools menu (this is a button in IE 7 and a file option in IE 6).

Select Internet Options and click on the Security tab.

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