Call your state agency that sent you the card, they should have provided a PIN number, or should have sent you a form letting you know how to submit a PIN number for your EBT card.
Your balance is provided as soon as you enter your card number. If your card is lost or stolen, call the Customer Service Call Center immediately to prevent anyone from using your benefits. You just received your card in the mail.
You will need to activate your card and select a PIN to begin using your benefits. Your received a vault card and need to select or change your PIN. Someone is using your card without your approval.
Your card is lost, stolen or damaged. You need to know your Food Stamp and/or Cash balance and cannot find your last receipt. You forgot or want to change your PIN.
Your card does not work. If your card is lost or stolen, call the Customer Service Call center immediately to prevent anyone from using your benefits.
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