Because this is a dedicated server product and not a virtual/reseller product, there are some things to keep in mind. If you're using cPanel/WHM, you'll need to do things you wouldn't normally have to do in a reseller package, such as configure the name servers in WHM. We can certainly help, but if you have not worked with a full version of cPanel/WHM before, be prepared for a learning curve, and certainly allow yourself several days to get familiar with the functionality, and get yourself set to move in.
Many people who use reseller accounts are switching to our VPS, with an expectation that it will be the exact same environment, but it is not. On the VPS, you have a great deal more freedom and power, but with power comes responsibility. EBiz Hosting's support staff can work with customers to answer many questions,but you are still responsible for deciding what you do within cPanel/WHM, and this takes a certain amount of experience and understanding of the server environment as well ... more.
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