Depending on your Phone company, you might be able to get help with the problem from them. I may be biased but I use Verizon and I have found that their tech support is very helpful even with questions not directly applicable to your actual phone. BTW, Verizon tech support uses a two-tier support system.
The first person to answer your phone after you get to tech support (god I hate phone trees) will really not KNOW anything, they will just have a list of commonly asked questions and a set routine for finding out how you got where you are. They will be able to answer a lot of what I call "dummy" questions. If you use your phone often and read the documentation, you don't really need them.
But 95% of all people will only read enough to bind out how to charge the phone and turn it on. They need the "dummy questions answered. After you have stumped the Tier One support, you will be transferred to Tier Two.
These guys (and gals) are AWESOME. But if the problem is not with the phone, or phone related somehow, you might have to call Samsung. Since the S1 is their "premier product" they will work long and hard to fix your problem.
Google might also be able to help you. They will do everything through email or chat, so they are a little harder to communicate with than someone who talks better than they type. That's one reason I have an account with both Google and Yahoo.
If I somehow lock myself out of one I and always get through on the other. You should keep a record of all the contact numbers you are referred or transferred to. Youmay need to double-check somethingor youmay need them later for another problem.
I know I didn't answer your question, but this may help you findout for yourself. To make it easier on myself, I wrote a small HTML page with my usernames and passwords it loads as my homepage, and I open everything else as a tab. Since my page is a considered a file, you open it as a file and then and then use tools-options to set it as my home page.
That way I can use cut and paste to avoid typing mistakes. (and I make a lot of them, not only do I need spell check I also have to proofread very carefully as even the best spell check program can't tell when you typed user when you wanted uses.
Login your google account through your pc and change your password to something simple and try in your fone.
I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.