I signed my midlet with a Verisign/Thawte and it's not installing on device X, what's wrong with it?

The root certificate for your certificate is either 1) not present in the root CA store of the device 2) not enabled to authorize and authenticate software installation. You can check whether this is the case this way: On Series 40 devices, go to "Menu/Services/Settings/Security Settings/Authority certificates/Certificate list". Check if the root certificate is there and, if so, it's enabled for application authentication, choosing "Options/Select use".

Older S40 devices have the certificates under Services. On S60 devices, go to "Tools/Settings/Security/Certificate management/Authority". To check if a given certificate is enabled for application authentication, go to "Options/Trust Settings".

Q: I signed my midlet and I'm still getting the security prompts when trying to access protected APIs. First, you need to check if your application has the proper permissions for the operations you're trying to perform: On Series 40, go to "Menu/Applications/Collection/Select Application/". ... more.

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