This exception happens in the client you use when trying to connect your web service. It says only that unhandled exception happened on server side, but has no information about exception. Also there is advice to enable IncludeExceptionDetailInFaults in order to pass to the client unhandled exception details.
But there is also other way to see what is going on, it's attach to IIS process and debug your web service. Also it would be better add exception handling to your code, because now code is completely unsafe. Different exceptions can happen when you are accessing CRM, like authentication exception etc. Also you can just get null instead of collection you suppose to be there.
When you deploying this code to IIS authentication issues are possible, since IIS is working under NETWORK SERVICE account. And in case if CRM uses Windows Authentication it's possible your request will not be authorized.
I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.