The installer freezes every time after going through the the "Java2TM Runtime Environment, version 1.3.1" (JRE) install process, so the LimeWire install never finishes. What can I do?

A. The Java installer can occasionally freeze on some systems. While we (and InstallShield) are not sure precisely what is causing this problem, there is a potential work-around.

The following steps may get your LimeWire up and running successfully. 1. When the installer freezes, DO NOT STOP THE INSTALL PROCESS.

2. Go to the Start>>Settings>>Control Panel window. 3.

Go to "Add/Remove Programs". 4. If you see "Java 2 Runtime Environment Standard Edition v1.3.1" listed, then the Java installer has probably been installed successfully, and you should now continue to step 7.

5. If you do not see "Java 2 Runtime Environment Standard Edition v1.3.1" listed in the Add/Remove Programs window, try downloading and installing the JRE directly from Sun at: http://java.sun.com/j2se/1.3/jre/download-windows.html. 6.

Once you have installed the JRE, then try running the LimeWire installer again. 7. Ok, so you have verified that the JRE is listed in the Add/Remove Programs window.

You can now close ... more.

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