Yes. Do I think he acted appropriately? Absolutely not.
I as a service employee for life can 100% feel for him. I know how absolutely crazy, angry, frustrated, jaded, resentful, disgusted, and flat out fanatically homicidal the general public can make the service employees they encounter at any given point during the day... and trust me every one of us (service employees) wishes at one time or another that we could have or really did pull a "Steve Slater" by throwing both middle fingers up, grabbing two beers and telling the people and the job to shove it, I'm going home, I quit, you suck, I have had ENOUGH and I am taking my last shred of dignity and leaving out the emergency exit. However in this time and age pulling a stunt at the airport?
Really Steve? You could have not have chosen a worse place to throw a FTW (not "for the win".. the other one) temper tantrum. Steve would have been better off just leaving right then and there by faking a heart attack or a seizure.. AnYtNg besides a verbal berating of the passenger, a petty theft, and what ever other career ending misdemeanors he committed and most likely will be convicted of on his way out.
I do not think he will be hired back anywhere as a flight attendant but I admire his courage to finally say FU to the service game with the career ending tirade of tirades that will go down in the history of service employees as both the stupidest and the smartest thing to do ever. "The only way to deal with an unfree world is to become so absolutely free that your very existence is an act of rebellion," Albert Camus.
Whether someone is on the clock or not, they are still a human being and entitled to all that entails. There is no excuse for anyone (customer or not) to become verbally or physically abusive to anyone. Jet Blue should make a complaint against that customer.
If you punched the cashier at McDonalds, you would (and should) go to jail. Same thing here. I support Steven Slater!
I absolutely sympathize with him. I work at a contract Post Office and people treat me like sh*t or like I'm an idiot, or they complain to consumer affairs about stuff that is not under my control. (i.e.
Where's my mail? ) I live close to LA where the vibe is, you are hip if you are absolutely rude to service people, they tend to think that's the "only way to take care of business. " There is a MARKED difference between the weekenders and the full time residents who actually know me, and saw me at PTA, and at church and consider me a human being not a service drone.
Sympathize I applaud what he did. It was one thing to put up with a verbal berating that is his job. But when he was physically assaulted he had the right to go off.
I have spent many hours in an airplane and have seen these people who think the stewardess is their personal valet for the flight. He will probably get some probation with his I lost my mind defense and end up on a reality show if they don't give him a show of his own.
I totally sympathize wth Steven Slater. For the good part of my working days. I also worked in the service field.
Being a hair dresser. Then working with the mentally disabled,Then to go on to being a nurse in a hospital. I know how frustrating "PEOPLE" can really be.
They want respect from you but do not give it in return. People expect to be waited on hand and foot with no thanks in return. I am guilty of doing exactly what he did.
When I was about 20 yo. I went to work one night. My supervisor had kept changing my assignment stating that I was able to work in more areas and was more flexable.So after this happening for about 3 weeks in a row.
I LOST IT! I went in to work,Saw my assignment changed,AGAIN! This time I freaked out.
I told my supervisor that I was hired for this job. I did it for 1 yr before getting juggled all over the building.So,I pretty much said this...."Take your job,your assignment,Your NEW employees and go F#@$ yourself! The next day I felt horrible!
I am not generally that type of person. I must have been PMSing really bad. Thats my story and I'm sticking to it!
One too many nights of not enough sleep me think. Everyone should respect each other and have a basic level of manners, however even if the individual didn;t have the manners one would expect the jet blue flight attendant should have been the bigger person.
I totally relate to this guy and absolutely think he acted appropriately. At no time should a employee feel like they are being taken advantage of from any customer. This guy used words and controlled activism to voice his grief and not violence .
If anything I praise him for not screaming "OMG! He's got a bomb! " or worse.
The customer is always right, but the customer is always the customer. Ps: the guy could have done a LOT worse, remember the disgruntled postal worker who brought a AK47 to work the next day?
I am going to go against what appears to be the grain on this one. No, no, no, no no. It was somewhat pre-mediated; in his own words; he deserves no sympathy.. I was in hospitality, which is where travel and tourism falls, for over 10 years--four in conferences and over six as a concierge.In both instances, I was in a supervisory and training position.
I've never been in the airline industry but I have flown on plenty of planes. It is only correct that he was charged with endangerment--unless JetBlue, wants all of their passengers sliding down yellow slides. I have been in this situation...well, I managed someone who was.
One of my team members called me one day to tell me he'd been assaulted. I dropped everything and hustled to the other end of the block to his building, and the police had already arrived. I was able to sum it up in my head pretty quickly: He wasn't assaulted.
A SIMILAR KIND OF THING HAPPENED: He asked a guy not to bring a hand-cart through the marble lobby of a building and the guy was already at the elevator. The lobby was less than 100 feet long. Our employee was body-blocking the elevators rather than just being a little smart and letting the guy go one time.
Imagine how queasy I was when I had to call my boss and say "He just said 'If you're going to arrest me for doing my job, then I guess you're going to have to arrest me,' and they cuffed him. " I do not care how long Steven Slater has has been a flight attendant. Maybe he was mad because he peed on his uniform during some turbulence, I don't know.
There's no way this was the first person who didn't ever follow crew instructions, and Slater knows that objects shift in flight. It's a job hazard and if he can't take the heat he should stay off the plane. Police think he may have been drinking.
Washington Post, 8/11: "Steven Slater, the folk hero flight attendant, may have charmed legions of online fans by his elaborate exit from a JetBlue plane, but now the police and some of the passengers on his flight beg to differ with the nice-guy-pushed-to-the-edge story. ABC news reports the police have evidence that suggests Slater began drinking before the Pittsburgh to New York flight."He got on with issues," one police official told ABC News. "When they were boarding he was very obnoxious.
" I was assaulted at work and sent to the hospital one time myself. But did I act unprofessionally and break not only company code of conduct but violate federal law?No. Steven Slater had an option to do something within the bounds of his authority and chose not only not to, but to go out in a blaze of glory.
What burns my ass about everyone sympathizing about it is that in every news report, you can see him smirking about the whole thing. Never has he shown any remorse. He pleaded "Not Guilty.
" Nevermind that the emergency slide's repair cost is about $25,000 and that crew on the ground were put in harm's way. Like I said, maybe he tinkled on himself and he was upset about the wee-wee. So let's say, for argument's sake, and I'm not saying he did, but suppose Steven Slater peed all over himself during a bump in the flight.
I'm talking, suppose the man doused himself. And was, well, pissed. No sane person expecting to keep their job goes that overboard.
He planned id, or at least had a contingency plan for what to do if he wanted to do it--the video on the Washington Post's website shows him saying he'd been thinking about it for twenty years. He clearly did it for attention. The police record was a consequence he had to see coming.
I'm waiting for the public defender to change "Not Guilty" to "Not Guilty by reason of mental insanity." Slater has set a precedent. Every JetBlue crew member should now be REQUIRED to curse at passengers on the PA system and activate emergency devices.
I sure as hell hope The Port Authority Police has extra manpower. And I sure hope JeBlue has their bankruptcy papers signed and waiting to be filed. The Motley Fool's story on it pretty much sums up what I've written: If JetBlue (Nasdaq: JBLU) flight attendant Steven Slater were a stock, I'd sell my shares.
Warren Buffett has said that the most important quality for an investor is temperament. The same can be said about flight attendants. Slater has become a cult hero since his dramatic "I'm not going to take it anymore" exit via inflatable slide.
He's racked up hundreds of thousands of fans on Facebook. He's been called a working-class hero for anyone who has suffered the slings and arrows of incivility, an inspiration for anyone who dreams of quitting their job. There's only one problem: Steven Slater is no hero.
He's a guy who didn't want to do one of the more difficult parts of his job: keeping it together even when customers can't. He's the firefighter who doesn't want to deal with fire, the doctor who doesn't want to be around blood, the parent who doesn't want to do that whole "parenting" thing. That's nothing to celebrate.
When my 4-year old son has a tantrum, as he did last night, I don't get to respond in kind, throwing a tantrum and matching my son's emotions mano-a-mano.It's my job to rise to rise above the fray and deal. In the words of Dog Whisperer Cesar Millan, it's my job to be "calmly assertive. " As I was thinking about this story yesterday, I wondered whether other people shared my feelings.
I emailed Corporate Library co-founder Nell Minow, a woman whose job includes calling out bad corporate behavior, and told her that I was inclined to sell my shares of Steve Slater because of his rich valuation -- Facebook following, national news, near-universal praise/admiration -- and because he cussed out paying customers, never a good practice. I asked Nell whether she'd be buying, selling, or holding Steven Slater. She replied: Hold for now -- until the book deal gets signed.
He's about 12 minutes into his 15, unless he can come up with a second act. It's a perennial -- there's always a silly August news story that captivates everyone briefly. But this one does have that "take this job and shove it" wish fulfillment element that will keep it, well, aloft, just a bit longer.
I hope Nell's right, and that Slater's 15 minutes are quickly ticking away. I expect to see him on The Apprentice. And according to his lawyer, Slater now wants his job back.
Shouldn't he have thought of that before the profanity-laced tirade and emergency slide deployment? I'm no fan of Steven Slater. I'm a fan of all the flight attendants who don't take the easy way out.
And I'm a fan of the millions of people going about their day-to-day lives with a quiet dignity, working jobs that can be difficult because of people who can be difficult. " The New York Daily News: "Fired-up flight attendant Steven Slater was walking on air as he emerged from jail Tuesday night as a folk hero.... "The woman was outraged and cursed him out a great deal. At that point, I think, he just wanted to avoid conflict with her."
Through his lawyer, Slater pleaded not guilty to criminal mischief, reckless endangerment and trespassing charges. Authorities said Slater endangered jetBlue employees under the aircraft when he activated the emergency slide, which costs more than $25,000 to replace. " OpEdNews, yesterday (8/13): "Perhaps Steven Slater was on a high because of the support that many Americans have shown him, but I believe that he's now beginning to realize that he's no hero.
The charges and accusations of many unanswered questions aren't helping to shed any favorable in his favor. Perhaps whatever high he was on has long since faded.
I think the airlines should go back to old fashioned stewardesses. There would be less potential for conflict. Also, the stewardess should be, in a small way, entertainment while the passengers are of necessity so confined and stressed.
There should not be a profession of steward or stewardess, the job should be a temporary one for young ladies. Not only that, this guy had been working as a steward for 28 years. Another guy on NPR was complaining about the stress having worked 20 years.No one should be working the same stressful job for that length of time, maybe 5 years should be the max. So I don't sympathize with this guy at all.
He should have changed jobs years ago. Not that I would have wanted him as a steward even then.
I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.