You can pretty much file a suite for anything, but you probably won't win. When the plan was made available to you they have info sheets about what's included in the plan and what is additional. It's most likely that the difference between what you were told and the actual cost is the difference between a base price and additional charges you incurred.
You chose not to review this and do the math to figure out what the actual costs would be for your usage. What a sales or account rep tells you is null. What matters is what's in writing.
If you weren't given information on paper, or if the contract details were not available to you online, you should have asked. If you get this paperwork and compare it to the line items on your bill and find discrepancies, then your case will be stronger. You don't have to physically sign a contract.
Paying any up front fees and allowing the account to be activated in your name is an implied contract and acceptance of the terms. Most contracts will have rules in them about fees for cancellation, restocking charges, etc. Of course the salespeople are going to try to convince you to stay. They are not legally responsible to make it easy to cancel.
You chose not to employ these options. Poor customer service, emotional distress, rudeness, your personal family situation, and the relationship of the sales staff normally don't get very far in court. Especially in a case of one little guy versus major corporation.
The court's going to be interested in proof, and it's going to be hard to prove what the sales rep told you. One option available to you is to see if there are any class action lawsuits pending against Verizon for the same thing. You could also ask for a downgrade or if you can switch to a pre-paid account.
No, you do not have a lawsuit. You had several chances to get out of the contract. You had the word of the woman in the store vs. the representative on the phone.
Why didn't you get a manager or someone else to clear up the confusion? I guess you just heard what you wanted to hear. You should not be signing any contracts without a lawyer present because you are unable to understand what is in them.
It will save you money in the long run. DO NOT sign any more contracts (even for a cell phone) until you get a lawyer to review it and explain what it all means.
I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.