My HP laptop is stuck on blue screen thats says 'failure configuring windows updates reverting changes do not turn off your computer'?

Hi... This is an extract of a previous answer on mine , but also applies to you.... Probably files/registry corrupt on your computer... Options .... 1 Hunt around and try a fix ....Example http://answers.microsoft.com/en-us/windo... I suspect your operating system came preinstalled , so no installation disc to perform repairs... 2 Use the inbuilt "Refresh" although your personal files should remain the apps you have installed will be removed and require you to install once more ... ( You note I said "Should remain" , refresh is not meant to effect your files , but what if things go wrong?).. 3 Use the inbuilt "Reset " or " Factory Restore" this would be the most drastic and like starting from new.. ( Any thing you wanted to keep would need to be backup! ) PS...... I feel I should mention there are at least 20 questions I see every week on yahoo that say.... "How can I install or repair windows " , "my computer did not come with any discs"... In your windows 8.1 .....

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