One of my Pre-Enrollees wants to stop receiving VemmaBuilder emails. What do I do?

To keep a Pre-Enrollee from receiving letters, find them in your Contact Manager (our handy Search option at the top of the screen will speed the process), and then click on the "Opt Out" button. The Pre-Enrollee will be opted out of your automatic enroller letters and out of the system letters that are sent by VemmaBuilder. Why did I stop receiving VemmaBuilder emails?

Emails may not actually be stopped, even if it feels like it. If you personally enrolled the Pre-Enrollees who are placed under you in your SuccessLine, then you will always receive an email. But if someone else enrolled the Pre-Enrollees, you will receive an email only on the first 50 levels of Pre-Enrollees below you.

If you still think those emails should be coming, it's possible that you or someone else has clicked on your removal link. To start receiving the automated emails again, simply send an email to [email protected]. More.

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