How do I know my payment was successfully received? Successful receipt of payment will be displayed in the 'PAYMENT DETAILS' section of the booking confirmation page?

Once your payment has been received by Virgin Nigeria, your ticket will be sent to you via email in the form of an electronic ticket or e-ticket. This would normally be within a few hours . What should I do if I still do not receive my ticket before my travel date?

Kindly proceed to the airport with your booking reference. Present the booking reference to our ticketing agent and you will be issued your ticket. Why does it take 48 hours to receive my ticket?

You would normally receive your tickets within a few hours after payment has been made online. During evenings and weekends verifying payment made online could take a while hence we request that our customers allow 48 hours to receive their tickets. --> Can I return to the website to pay if I am not ready to pay at the time of making my booking?

Yes you can.

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