Problems starting Windows 7 - Windows Error Recovery - Blue Screen?

Hi L Try running the diagnostics to check the hardware. Check the link below for steps: http://dell.to/16GJuuP If the diagnostics pass, you may try booting the system in Safe Mode. The steps are: 1.

Restart the system and press F8 once at Dell logo. The ‘Advanced Boot Options Menu’ would open. 2.

Use the down arrow key to navigate to the option ‘Safe Mode’ and press enter. 3. Log in using an administrator account.

If the system is able to boot in Safe Mode, you may take it back to a date when it was working fine by performing a System Restore. Check the following link for steps: http://dell.to/14dYJYD Note: System Restore will not cause loss of data. However, any applications installed after the date to which the system is being restored would be uninstalled.

If the system is not able to boot in Safe Mode, you might need the Windows disc to repair/reinstall the Windows. Hope this helps. Regards.

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