Here's the short version. :-pPicture this situation.. while day dreaming at your desk about the network infrastructure &systems you've barely got in check, a memo lands on your desk (well it's an email :-p) informing you that you're the new QA Head within the IT department of a large financial sector entity with an attachment of an org chart showing you heading a big box with a bunch of suggested small boxes under it in dots &expecting you to do whatever you think is right to kick start this baby into action. There's also a box in there for Knowledge Management that seems like a very interesting area to develop &make into something the organization relies on.
Sounds interesting? :-)QA'ing processes, rarely code creation, also infrastructure &applications.. What books do you recommend that would get me started off with the right priorities &possibly some guidance on KPI pindown methods, best practices &quick wins &initial priorities &then long term. Asked by CivilLizard 49 months ago Similar questions: Quality Assurance Practices Software Quick Wins Priorities 'Financial Services' Computers > Software Development.
Similar questions: Quality Assurance Practices Software Quick Wins Priorities 'Financial Services.
Don't be an archaelogist, be a prophet; establish relations with your customers first; review; learn who/what to trust Sorry this is a late-night answer but at least you're spared a book. In my long experience as a management consultant, I'd say that the following are likely to have you standing out from the crowd: 1. That which most managers hate about the finance department is that they tell them, in glorious detail, what they did wrong x months ago.
The rare ones who are really valued are those who are capable of predicting what's likely to happen if such-and-such a course of action is followed. 2. It follows from that that you really need to understand the business as a whole, rather than as it presents itself to you on memos etc.Take the initiative and go see (i) your internal clients - the other managers, peers and non-peers - and ask what you can do to help them do their jobs better, and (ii) go see your external clients - the people who pay the money that keeps the show going.
Remember Robert Townsend ('We're Number Two, so we have to try harder') insisting that every manager had to spend a regular period of time out in the sticks actually selling the rental cars. (I once worked for a finance ministry where none of the people responsible for funding unemployment benefit and social security had ever visited an office).3. Learn who - and what - you can trust.
Some people will give you duff information unless you chase them up. Some will try to cut you out of the information-sharing process. And remember that as somebody new to the job, people will be reading you every moment of the day to discover what kind of person you are, so manage your messages.
4. Review your successes and your failures on a regular basis, and - here's the key - celebrate as a team whenever you've had a great success.5. Remember that there are only two kinds of decision: those that can be changed easily, and those that can't.
Will that so for starters?.
1 You work in the financial sector. It's hopeless. Your industry's problems are so much bigger than anything you can do with knowledge management.
You need some serious research aimed at effective personnel management. You can collect all the wisdom that currently exists, but if your business culture is wrong, it won't do you a bit of good. Loyalty to people: that's the key.
You work in the financial sector. It's hopeless. Your industry's problems are so much bigger than anything you can do with knowledge management.
You need some serious research aimed at effective personnel management. You can collect all the wisdom that currently exists, but if your business culture is wrong, it won't do you a bit of good. Loyalty to people: that's the key.
" "Looking for some FREE software comparable to pro-tools. Anything out there you can Verify as quality software?" " what do you think of the near future (next 3 years) of model driven development in software engineering? " "Which one is the best component suite for Windows software development?
" "Why are there so many environments in software development?" "land development software" "What are good online sources of information and best practices on promoting software trial downloads? " "Is there a standard sequence of testing steps in software development?
Looking for some FREE software comparable to pro-tools. Anything out there you can Verify as quality software?
I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.