In short, the service offers employees a unique, non-stigmatising way of immediately, confidentially, anonymously and easily accessing tailored emotional wellbeing advice and counselling whenever they need it. What do employees get from the Qwell service?

Personal matters such as mental and emotional health, relationships, family matters, financial issues, anxiety, depression, stress, alcohol and drugs. • Work-related matters such as work demands, fairness at work, working relationships, harassment and bullying, managing staff, personal and interpersonal skills, work-life balance We do not provide financial support and debt management services, legal support and information, child and eldercare services or physical health information we do refer clients to specialist sources of advice in these areas and importantly help them to apply this specialist advice to their particular circumstances. The messages on the website make it clear to employees that the service is offered by Xenzone who are completely independent and specialist provider in this field.

They are told that they can use the service for free to receive help in handling any of the stresses and strains of life and work. Each instance of the Qwell website is branded so that ...

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