From memory with VB6 (now using . Net) this can point at the users machine being low on memory or that your code has been unable to get a handle for the word app.
It may be a "speed" issue in which the user is launching Word/your form multiple times and tripping a modal display error (http://support.microsoft.com/kb/242347). E.g. Are you shelling the app or displaying it in a container window?
Is it possible they are getting impatient and clicking the button/more than once? Try clicking the button more than once quickly or setting focus, hitting enter repeatedly.
I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.