What do the terms service and operational excellence, cultural excellence and "performance excellence" mean?

Service and operational excellence, cultural excellence and "performance excellence" all refer to a continuous focus on the pursuit of excellence in all that your organization does; this includes excellence in service to your customers (patients, physicians and staff), the quality of care you deliver, and a continuous focus on improving operational process efficiency. More.

I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.