What happens if a CSEA EBF subscriber or dependent receives an EBF benefit for which it is later determined that they were not eligible?

The CSEA EBF strives to provide quality benefits to eligible CSEA members and their dependents. If the EBF determines that a CSEA member, or a dependent of a CSEA member, receives a benefit for which he/she is not eligible, the EBF contacts the member and requests that the member reimburse the EBF for the amount of the improper benefit. If the member fails to provide the requested reimbursement, the EBF reserves the right to offset that amount which the member fails to reimburse against any other payment which the member would otherwise be entitled to receive from the EBF.

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