What if my file fails after the BOE receives it (Functional Acknowledgement Failure)?

Once the BOE has received an electronic file, the Motor Fuels Electronic Filing Program completes the Functional Acknowledgement process. This includes identification on the Review Uploads menu option on the Electronic Filing Main Menu page as well as an email to all user accounts associated with the Electronic Participant. The Functional Acknowledgement will be identified as either a Success or a Failure.

Success means the filing is complete and you have met the filing requirements for that submission. Failure means the file contains issues that must be resolved before the BOE will accept it as a valid filing. The reasons for the failure are provided via a Filing Results link on the Review Uploads page.

If you are unable to determine the reason for your Functional Acknowledgement Failure, contact the Fuel Taxes Division using one of the options below. You will need to provide your name, phone number, email address, company name, account numbers, and tracking number. Please have that ... more.

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