What is Remote Access computer support?

Remote computer support, also known as ‘online support’, allows us to remotely view your computer screen and securely fix most computer and network problems right through the Internet via remote control. This type of computer support works through ‘desktop sharing’ technology. What this means is that when you ‘log in to our secure online software’, you can allow a technical support representative to ‘view’ and ‘interact’ with your computer remotely via the Web - fixing problems fast.

More.

Remote computer support is support for computer problems from a remote location. Typically you receive remote computer support over the phone or through your computer for help with fixing problems associated with your computer.

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