Which situation is worst? (hypothetical situations)?

Yes, or go on their website and send an E-mail in the CONTACT US section. You wouldn't have gotten a refund if you hadn't paid him yet. You should have refused to pay.

The Manager would have been called and you could have talked with them. In any case, definitely contact Customer Service.

What you do is don't tip and don't go back. You can report it if you like. Doubt if you will get a refund, but I guess it's worth a try.

I think you should make a point to tell her exactly how ridiculous she is. You think she is wrong and there is nothing you can do to change it but if you communicate to her exactly what you think and explain why you lost respect for her then maybe you will feel good enough about yourself to walk away with your dignity intact.

I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.