Recently, and mainly to fight SPAM, email servers have changed to require SMTP authentication for outgoing mail. Often the server address settings are correct, and everything has been working up to now, but suddenly stop. In Outlook Express, for example, go to Tools, Accounts, then the Properties of the affected account, and on the Servers page, under Outgoing Mail Server, there is a checkbox for SMTP Authentication, put a checkmark in the box Answer This was a monthly occurrence for me.
I could never remember what their tech support told me to do last time, so I would have to call again. I'd fix it, and then the proble would recur with no changes made on my part. I came to realize there were as many different explanations and fixes as phone calls I made.
I fixed it by changing ISP's.
If you have already configured your Outlook Express on Windows XP to check your e-mail, you can quickly change the outgoing mail server settings to take advantage of the SMTP Authentication service. In Outlook Express, click Tools then Email Accounts. Click the Mail tab, then highlight your email account.
Click the Servers tab and confirm that your Outgoing Mail Server is set to smtp.wonk.com. At the bottom of the screen, check the box next to "My server requires authentication", then click the Settings button. Select the "Log on using..." option.
In the blanks provided, enter your full Email Address and Password. Be sure not to check the box marked "Logon using Secure Password Authentication". Back in the Properties window, click the Advanced tab.
Confirm that the port number for your Outgoing Mail Server is 587. Click the Close button. Your client should now be able to send e-mail using the SMTP-AUTH feature of the Wonk mail relays.
User Name: your email address in this field. SMTP Server: Enter smtp.wonk.com as your SMTP Server. Since you have an Wonk address (or your Wonk hosted domain address) entered in Email Address field, the SMTP Server (Outgoing) MUST be smtp.wonk.com.
If you want to use a different SMTP server to send your mail, you MUST change your Email Address to match the domain of the SMTP server you choose (i.e. Use submission port (587): This checkbox MUST be checked. Select "Preferences" from the "Mail" menu.
The "Account Information" tab (along the top) should be selected by default. Choose the correct account from the pop-up menu. Click the checkbox to enable the "Use authentication when sending mail" option.
If "Outgoing Mail Server (SMTP)" pull-down menu begins "smtp.wonk.com", then either select it from the pull-down menu or, select "Add Server" from the pull-down menu. Click on the "Server Settings..." button. In the new window, Set "Server port" to 587.
Set "Authentication" to "Password". Enter your e-mail address (your full email address e.g. "you@Wonk. Com0") in the "User Name" field.
Enter your e-mail password in the "Password" field. Click OK when you are finished. For Further Information on configuring your email client program to use secure SMTP Authentication please refer to your email program HELP information.
Recently, and mainly to fight SPAM, email servers have changed to require SMTP authentication for outgoing mail. Often the server address settings are correct, and everything has been working up to now, but suddenly stop. In Outlook Express, for example, go to Tools, Accounts, then the Properties of the affected account, and on the Servers page, under Outgoing Mail Server, there is a checkbox for SMTP Authentication, put a checkmark in the box.
Answer This was a monthly occurrence for me. I could never remember what their tech support told me to do last time, so I would have to call again. I'd fix it, and then the proble would recur with no changes made on my part.
I came to realize there were as many different explanations and fixes as phone calls I made. I fixed it by changing ISP's.
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