Why I can not get original receipt since my philips toothbrush need this for 2 years warranty, worst experience with Am?

Why I can not get original receipt since my philips toothbrush need this for 2 years warranty, worst experience with Am I bought my philips toothbrush from Amazon, Seller KNK, and after 3 month, it is broken, I contact the phlips since they have 2 years warranty, philips mentioned they can not accept Amazon invoice they need invoice from seller to for 2 year warranty and exchange one for me, I have asked Amazon and KNK for more than 10 times, KNK never reply, and the only thing Amazon did is to say sorry, why they can not control there seller and ask them to send original receipt to me, some thing they are hiding Asked by Eric2011 27 days ago Similar questions: original receipt philips toothbrush years warranty worst experience Business > Retail.

Similar questions: original receipt philips toothbrush years warranty worst experience.

They aren't hiding anything. Amazon did not sell you the toothbrush. You had a business transaction with KNK, and KNK has a copy of the orginal receipt.

Amazon cannot tell the person you bought the toothbrush from to do anything. Amazon and KNK are two different companies. And you got the orginal receipt, in the package when the tootbrush arrived.

Since you had to have paid with a credit card, I suggest you call your credit card company and see if they can give you any paperwork on this transaction. But the bottom line is, you had the orginal receipt, so it is your fault that you did not keep it.

I did not get original receipt, just an invoice from Amazon, and philips can not accept this as receipt Eric2011 27 days ago .

We aren't Amazon here, and have no way of helping you. The only thing I can offer you is the phone number of Amazon customer service, and it sounds like you may have already spoken to them. But in case you haven't, the number is 1-800-201-7575.

Kat .

It does not help with phone call I have talked with them for more than 5 times, does not help. Eric2011 27 days ago .

I bought this from Amazon webshop, not KNK webshop, I choose Amazon webshop since I trusted Amazon, but not anymore. Really really bad they can not send receipt to me, they never did, it took KNK less 5 min to send a copy to me, but I contacted them more than 10 times, never reply. And Amazon are supposed to control their sellers in a better way, otherwise, it does not make sense for customers to buy it through Amazon Eric2011 27 days ago .

Sorry. Not sure what KNK webshop is, but I think you are referring to having bought the item from the Amazon. Com website?

I guess you couldn't use the receipt they had emailed you when you bought the item, nor the one in your Amazon account online, huh? I can only tell you that I have been shopping at Amazon for years, and have always gotten very good customer service when I needed it. I am really sorry you didn't have the same experience.

Of course, I am in the US, so I expect that makes things simpler. Kat .

I only deal with Amazon LTD. I don't typically order from the marketplace sellers. I've had too many problems in the past and no problems at all with Amazon.

Either way, you should have gotten an emailed acknowledgment for your order and in it a link to the invoice on your Amazon acct. It should be there. Just log in and look through your invoices and that's your proof of purchase.

I think you're getting the runaround from Philips. There's no reason they can't accept an Amazon invoice. They just don't want to honor their warranty.

I did ,but does not help, they denied the request Eric2011 27 days ago .

The Oral B Professional Care SmartSeries 5000 or the Philips Sonicare FlexCare Plus.

What is your worst telemarketer experience.

I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.