It is possible that the seal on the canister was damaged and moisture got inside, making your coffee a brick. If you still have your receipt you can take it and the coffee back to the store and they normally will give you a refund or let you exchange it. You can also contact Folgers Customer service by phone, mail, or through their website and let them know you had a problem.
Many times if you ask they will also send you coupons. QUOTE Web: folgers.com/contact-us/index.aspx Phone: 1-800-937-9745 Mailing Address: The Folgers Coffee Company 1 Strawberry Lane Orrville, OH 44667-0280 /QUOTE.
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