A conundrum. I ordered a "Garmin Portable GPS Navigator from Amazon. Sale was confirmed by email and my credit card?

A conundrum. I ordered a "Garmin Portable GPS Navigator from Amazon. Sale was confirmed by email and my credit card was charged.

During that time I bought a case and other parts at extra cost. A few days later, I receive another email -- the order was canceled. I discovered, the 3rd party seller had raised the price by $100 so they canceled their lower price sales.

Amazon won't honor the sale. First Amazon's explanation was that they just post advertisements on their site but don't have to take any responsibility for 3rd part actions. Then they removed the charge from my credit card and wrote to me saying "We apologize for any disappointment this may cause.

I've checked your account and I can confirm that your credit card was not charged for this item. " They claim the price was a mistake but its available for what I initially paid on another website. In fact, I saved by canceling my "Prime" subscription which had cost me $79.

Should Amazon have accepted responsibility and honored the sale considering they had already charged my credit card for the purchase and confirmed the sale? Asked by Maximum20Characters 37 months ago Similar questions: conundrum ordered Garmin Portable GPS Navigator Amazon Sale confirmed email credit card Amazon.

Similar questions: conundrum ordered Garmin Portable GPS Navigator Amazon Sale confirmed email credit card.

2 It certainly would have been a gesture of good will and created a happy customer rather than one who is upset. That seems like the smart way to go about it. I guess you should buy from the other website.

It certainly would have been a gesture of good will and created a happy customer rather than one who is upset. That seems like the smart way to go about it. I guess you should buy from the other website.

I told this to their customer service but they wouldn't honor the sale. Then they send me this email saying they looked and they had not charged my credit card. They certainly had.

The charge was pulled. You can bet I'm buying from the other source. I thought Amazon was a good idea because you were safe.

Christmas is a nasty time to pull something like this. What I want to know is, who are we dealing with when buy something if Amazon says they aren't responsible for those who advertise and sell using their website? I thought they required sellers to meet basic standards of business etiquette, decency.

I had no idea I was dealing with an EBAY with less controls.

I've been buying from Amazon for years. I've spent a fortune on orders through Amazon. My friends and family live all over the world and I can ship them gifts.

I told this to their customer service but they wouldn't honor the sale. Then they send me this email saying they looked and they had not charged my credit card. They certainly had.

The charge was pulled. You can bet I'm buying from the other source. I thought Amazon was a good idea because you were safe.

Christmas is a nasty time to pull something like this. What I want to know is, who are we dealing with when buy something if Amazon says they aren't responsible for those who advertise and sell using their website? I thought they required sellers to meet basic standards of business etiquette, decency.

I had no idea I was dealing with an EBAY with less controls.

4 The billing activity on your card may have been an authorization hold, not an actual charge. They will run your card when you place the order to make sure the funds are available, and if the order is cancelled then the charge will not to through and the auth hold will fall off within a couple of business days- which may be why you think they "refunded" you. This is just a speculation as of course, I don't have no way of knowing how the transaction went down.

Also, Amazon.com will not price match other sites and is not responsible to honor a price if the seller cancels the order. Of course this is very bad business practice on the seller's behalf, but Amazon does clearly state their responsibilities in 3rd party transactions on their website in the help pages. Having said all that, it is very understandable why you would be unhappy.

But Amazon does post their terms of use, "fine print" and policies in the "help" pages so... you can't really argue with them. You can, however, choose not to do business with them- that is certainly your choice.

The billing activity on your card may have been an authorization hold, not an actual charge. They will run your card when you place the order to make sure the funds are available, and if the order is cancelled then the charge will not to through and the auth hold will fall off within a couple of business days- which may be why you think they "refunded" you. This is just a speculation as of course, I don't have no way of knowing how the transaction went down.

Also, Amazon.com will not price match other sites and is not responsible to honor a price if the seller cancels the order. Of course this is very bad business practice on the seller's behalf, but Amazon does clearly state their responsibilities in 3rd party transactions on their website in the help pages. Having said all that, it is very understandable why you would be unhappy.

But Amazon does post their terms of use, "fine print" and policies in the "help" pages so... you can't really argue with them. You can, however, choose not to do business with them- that is certainly your choice.

5 Yeah, policies and rules and terms of service... they can shove all that where the sun don't shine. Nordstrom didn't get their stellar customer service reputation by refusing to give customers service above and beyond the call of duty. I shop there even though I may not be getting the lowest price on the market.

But I know they'll NEVER refuse to do whatever it takes to make me happy if something needs attention. In some situations, it's worth paying more for the peace of mind. Consumers have a lot of choices, and we tend to spend our money where we not only get a fair price, but where we feel comfortable that the merchant is on our side.

When people are unhappy, they tell their friends -- just as this has been brought up here. It's not good business to tick off a good customer.

Yeah, policies and rules and terms of service... they can shove all that where the sun don't shine. Nordstrom didn't get their stellar customer service reputation by refusing to give customers service above and beyond the call of duty. I shop there even though I may not be getting the lowest price on the market.

But I know they'll NEVER refuse to do whatever it takes to make me happy if something needs attention. In some situations, it's worth paying more for the peace of mind. Consumers have a lot of choices, and we tend to spend our money where we not only get a fair price, but where we feel comfortable that the merchant is on our side.

When people are unhappy, they tell their friends -- just as this has been brought up here. It's not good business to tick off a good customer.

6 There is definitely something to be said for boutique stores like Nordstroms. But that's like comparing Target to... I don't know, Dillards. Amazon is not a boutique, I shop there because they have a great selection and quite often great prices.

Amazon is one of the biggest companies in the world and if Amazon did things like that for every customer that has a problem just to keep them as a customer, their prices would raise. I have to say, though, that they have been reasonable in helping me with any issues I have had. I'm sorry you (the question asker) had such a bad experience with them, that's too bad because I've received nothing but great customer service from them.

There is definitely something to be said for boutique stores like Nordstroms. But that's like comparing Target to... I don't know, Dillards. Amazon is not a boutique, I shop there because they have a great selection and quite often great prices.

Amazon is one of the biggest companies in the world and if Amazon did things like that for every customer that has a problem just to keep them as a customer, their prices would raise. I have to say, though, that they have been reasonable in helping me with any issues I have had. I'm sorry you (the question asker) had such a bad experience with them, that's too bad because I've received nothing but great customer service from them.

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I Have Two Amazon Accounts. Different Email Addresses, Different Names, Same Credit Card. I Need To Join The Accounts.

I want to know if I was approved or not for the amazon credit card.

Is there a way to buy something on amazon without a credit card.

I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.