Try ebay live chat, there you could obtain info on to how to proceed. Tell him that a refund will not be given until you have the item in your hands & in the same condition it was sent. A retail shop will not give a refund unless you had over the item will they?
If he does buy more things from you on another user id purely to leave you a neg you can report him to ebay as a malicious bidder & they will remove any feedback he leaves. He sounds like a nutter! Good luck.
Ebay takes these things into account when looking at these cases, they should have a number for you to call and explain your situation.
I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.