Have any of you bought tickets on stubhub by electronic delivery?

Good Morning Cherelle My name is Emilee and I am writing to you from StubHub's Executive Customer Care Team. We totally understand your concerns with this late shipment, but we can assure you this is actually very common, and we can assure you your tickets will be authentic and valid for entry. As many artists/venues do not ship tickets until closer to the event, it is possible your seller has not yet received the tickets, though they have already paid for them.

As soon as you purchased these tickets from StubHub, we immediately covered your order under our FanProtect Guarantee. This ensures you will receive your tickets in time for the event, that they will be the same as those you ordered, and that they will be authentic and valid for entry. If for any reason, any of these does not occur, just give us a call ASAP at 1.866.

STUBHUB (788-2482) and any of our representatives will be happy to locate comparable or better tickets to the event, or offer you a refund. We're always here for our fellow fans, so please do not hesitate to reach out with any questions or concerns. You can reach us via email as well at [email protected].

Thanks! Sincerely Executive Customer Care www.StubHub.com Twitter: @StubHub.

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