How do I find the codec currently used in the Cisco IP Phone 7940/7960/7970 during an active call?
A. The Cisco IP Phone7940/7960/7970 display can be utilized for troubleshooting purposes through the Information/Help (i or?) button on the phone in order to display information on a call in progress. Press this button twice during an active call in order to activate this feature.
The RxType/TxType tells you what codec is used for the conversation between this IP phone and the other device. Refer to Using the 79xx Status Information For Troubleshooting for more information. More.
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