How does the business model for e-retail compare to traditional retail?

We have some difference between E-Retail and normal retail. In normal trade retail the customers are used to come down to outlets and it is easy to pick up what they want because the outlets merchandise will be very attracting and also convincing mode by executives in that retail. It will help customers to select the items but where as in E-Retail, customers feel only some type of convenient buying only but not satisfied with the support provided by the websites, even in that customers won't get any assistance to know more about the products.

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