How is the Vanilla Visa credit card different from the rest?

It can be purchased for gifts or rewards, I've listed the FAQ's for each here with the link. The gift cards are very cute they offer the "Anne Geddes" famous baby photograph images on their cards, very sweet! They offer the website information in Spanish, you can also log in to check your balance and purchase made with the card.

The cards are issued from Bancorp Bank, N. A. At most convenience retailers such as CVS and Racetrack, check the site for all retailers by zip code.

Important Info to know: •You can use your Vanilla Visa® Gift Card immediately after purchase. €¢Know your card balance before you shop, as merchants cannot determine the balance on your card. If you try to purchase an item of greater value than your card balance, your card will be declined.

€¢To purchase an item that costs more than the balance on your card you will need to use a second payment method, such as cash, check, or other credit or debit card, for the difference. Let the cashier know how much you will pay with each type of payment when you make your purchase. Not all merchants accept "split" transactions.

€¢At the time of purchase, give the card to the cashier and sign the receipt or push "credit" on the keypad. Although it states "debit" on the front of the card, most gift cards do not come with a PIN, therefore your purchase will be declined if you push "debit". €¢Write down your card number and keep it in a safe place.

€¢Remember to sign the back of your card. €¢If you pay at the pump for gas, the pump terminal may check to see if you have funds to pay for up to $75 worth of gas because the station doesn't know how much you are going to buy. If you plan to buy less than $75 worth of gas, it is recommended that you give your card to the station attendant and state exactly how much gas you want to purchase.

€¢Please remember that when you are out for dinner and using your card at the restaurant that if the bill is for $50 they will process a request for $60 in anticipation of a 20% tip. Thus if you have a $50 card the purchase will be declined. €¢Your Vanilla Visa Gift Card does not have ATM access.

€¢It is recommended that you keep all receipts of purchases made with your Vanilla Visa Gift Card. €¢There are no cash refunds. .

Gift card info: FAQ Make Mine Vanilla Solve your gift shopping dilemma with the Vanilla Visa® Gift Card. Don't know what size or color to buy? You don't have to with the Vanilla Visa Gift Card because one-size-fits all.

Give it to anyone on your gift list and let them decide what to buy. That way you know they're getting something they'll really love. What is the Visa Vanilla Gift Card?

The Vanilla Visa Gift Card is a prepaid gift card that can be used at millions of locations within the United States and District of Columbia where Visa debit cards are accepted, including retail stores and on-line merchants. Making a purchase is easy 1. Just present your card, sign the receipt, and go!

At the time of purchase, give the card to the cashier and sign the receipt or push "credit" on the keypad. 2. Know your card balance Know your card balance before you shop, as merchants cannot determine the balance on your card.

If you try to purchase an item of greater value than your card balance, your card will be declined. You can check your card balance online for free at www.vanillavisa.com or by calling 1-800-571-1376 Customer service, 24/7. 3.

Using two forms of payment To purchase an item that costs more than the balance on your card just use a second payment method such as cash, check or other credit or debit card for the difference. Let the cashier know how much you will pay with each type of payment when you make your purchase. Not all merchants may accept "split" transactions.

For general information regarding your Vanilla Visa Gift Card, visit www.vanillavisa.com or call 1-800-571-1376. Used as rewards card for employees info: FAQ 1. How do I use my Vanilla Visa® Reward Card?

Simply present the Card at the time of payment, and sign the receipt. As you use the Card, the balance will be reduced by the full amount of each purchase including taxes, charges and other fees, if any. The Card can be used to pay the full amount of the purchase and applicable taxes, so long as the balance remaining on the Card is sufficient.

If you want to make a purchase for an amount greater than the remaining balance, you must notify the merchant before completing the transaction. 2. Where can I use my Card?

You may use your Card anywhere Visa debit cards are accepted within the fifty United States and District of Columbia; however, it does not include the territories of Puerto Rico, U.S. Virgin Islands, and Guam. The Card cannot be used at merchants outside of the United States, including the Internet and mail order/telephone order merchants outside of the United States.3. How do I activate my Card?

The Card is active when received. Sign the back of the Card immediately where indicated. We recommend that you write down the Card number and the customer service number on a separate piece of paper in case the Card is lost or stolen.4.

Can I reload my Card? The Card is not reloadable or returnable.5. What billing address do I use for online and phone transactions?

Your personal information is not associated with the Card therefore you should use your mailing address. This will ensure that if a problem arises you are able to be contacted by the merchant.6. Why is the merchant charging me for more than what I signed on my receipt?

Some purchases require a preauthorization. This is where the merchant sends in a transaction for a higher amount than the purchase. For example a $40 purchase at a restaurant is typically sent by the restaurant as $48 as they want to allow for a tip.

We are required to approve and hold funds based on the $48 until the merchant finalizes the transaction which can take up to 10 days.7. Where do I find the serial number on my Card? The serial number is the 9 digit number on the back of the Card in the bottom left corner.8.

How are merchandise returns processed? If you are entitled to a refund for goods or services obtained with your Card, you agree to accept credits to the Balance on your Card in place of cash. The credit will reflect on the Card within 30 days.

Note: Any credits that exceed the face value of the Card may be declined or take up to 30 days to process.9. What are the fees associated with the Card? You may keep a remaining Balance on the Card as long as you wish.

A service fee of $2.50 per month beginning on the 7th month from the date of activation will be applied to any remaining balance except where prohibited by law. Please refer to Cardholder Agreement for more information.10. Can I share the balance or funds from one Vanilla Card to another Vanilla Card?

No, you may not.11. If I lose my Card or my Card gets stolen how do I get a refund or a replacement Card? If you believe that your Card has been lost or stolen you need to notify us IMMEDIATELY.

You can do this by going to www.vanillavisa.com and clicking on the "Contact us" section. You will be asked to provide us with the Card number and other identifying details. We cannot provide a replacement Card if you do not have your Card number.

If our records show that a balance still remains on the Card, we will cancel the Card and may refund such available balance amounts to you in the form of another gift Card. There is a $5.95 Re-Issuance Fee for replacing a Card.12. How do I get a PIN for the Card?

No PIN is associated with the Card or required for use.13. Can I use my Card at gas stations?Yes. If you pay at the pump for gas, the pump terminal may check to see if you have funds to pay for up to $75 worth of gas because the station doesn't know how much you are going to buy.

If you do not have $75 available on your Card, your transaction may be declined. If you plan to buy less than $75 worth of gas, it is recommended that you give your Card to the station attendant and state exactly how much gas you want to purchase, instead of swiping your Card at the pump.14. Why was my Card declined at the pump?

When using pay at the pump a preauthorization is processed that could be greater than your Card balance to compensate for not knowing the final purchase amount. To avoid a decline, it is recommended you go inside and tell the attendant exactly how much you want to pay.15. When can I start using my Card?

You can start using your Card as soon as it is received.16. Can I get cash at any ATM with my Vanilla Card? The Card cannot be used at ATMs.17.

How do I dispute a Card transaction? If there are any disputes in regard to purchases you make using the Card, you agree to settle such disputes with the merchant from whom the purchase was made.18. Can I use my Card for reoccurring billing?

No, your Card cannot be used for this purpose.

It can be purchased for gifts or rewards, I've listed the FAQ's for each here with the link. The gift cards are very cute they offer the "Anne Geddes" famous baby photograph images on their cards, very sweet! They offer the website information in Spanish, you can also log in to check your balance and purchase made with the card.

The cards are issued from Bancorp Bank, N. A. At most convenience retailers such as CVS and Racetrack, check the site for all retailers by zip code.

Important Info to know: •You can use your Vanilla Visa® Gift Card immediately after purchase. •Know your card balance before you shop, as merchants cannot determine the balance on your card. If you try to purchase an item of greater value than your card balance, your card will be declined.

•To purchase an item that costs more than the balance on your card you will need to use a second payment method, such as cash, check, or other credit or debit card, for the difference. Let the cashier know how much you will pay with each type of payment when you make your purchase. Not all merchants accept "split" transactions.

•At the time of purchase, give the card to the cashier and sign the receipt or push "credit" on the keypad. Although it states "debit" on the front of the card, most gift cards do not come with a PIN, therefore your purchase will be declined if you push "debit". •Write down your card number and keep it in a safe place.

•Remember to sign the back of your card. •If you pay at the pump for gas, the pump terminal may check to see if you have funds to pay for up to $75 worth of gas because the station doesn't know how much you are going to buy. If you plan to buy less than $75 worth of gas, it is recommended that you give your card to the station attendant and state exactly how much gas you want to purchase.

•Please remember that when you are out for dinner and using your card at the restaurant that if the bill is for $50 they will process a request for $60 in anticipation of a 20% tip. Thus if you have a $50 card the purchase will be declined. •Your Vanilla Visa Gift Card does not have ATM access.

•It is recommended that you keep all receipts of purchases made with your Vanilla Visa Gift Card. •There are no cash refunds. .

Gift card info: FAQ Make Mine Vanilla Solve your gift shopping dilemma with the Vanilla Visa® Gift Card. Don't know what size or color to buy? You don't have to with the Vanilla Visa Gift Card because one-size-fits all.

Give it to anyone on your gift list and let them decide what to buy. That way you know they're getting something they'll really love. What is the Visa Vanilla Gift Card?

The Vanilla Visa Gift Card is a prepaid gift card that can be used at millions of locations within the United States and District of Columbia where Visa debit cards are accepted, including retail stores and on-line merchants. Making a purchase is easy 1. Just present your card, sign the receipt, and go!

At the time of purchase, give the card to the cashier and sign the receipt or push "credit" on the keypad. 2. Know your card balance Know your card balance before you shop, as merchants cannot determine the balance on your card.

If you try to purchase an item of greater value than your card balance, your card will be declined. You can check your card balance online for free at www.vanillavisa.com or by calling 1-800-571-1376 Customer service, 24/7. 3.

Using two forms of payment To purchase an item that costs more than the balance on your card just use a second payment method such as cash, check or other credit or debit card for the difference. Let the cashier know how much you will pay with each type of payment when you make your purchase. Not all merchants may accept "split" transactions.

For general information regarding your Vanilla Visa Gift Card, visit www.vanillavisa.com or call 1-800-571-1376. Used as rewards card for employees info: FAQ 1. How do I use my Vanilla Visa® Reward Card?

Simply present the Card at the time of payment, and sign the receipt. As you use the Card, the balance will be reduced by the full amount of each purchase including taxes, charges and other fees, if any. The Card can be used to pay the full amount of the purchase and applicable taxes, so long as the balance remaining on the Card is sufficient.

If you want to make a purchase for an amount greater than the remaining balance, you must notify the merchant before completing the transaction. 2. Where can I use my Card?

You may use your Card anywhere Visa debit cards are accepted within the fifty United States and District of Columbia; however, it does not include the territories of Puerto Rico, U.S. Virgin Islands, and Guam. The Card cannot be used at merchants outside of the United States, including the Internet and mail order/telephone order merchants outside of the United States. 3.

How do I activate my Card? The Card is active when received. Sign the back of the Card immediately where indicated.

We recommend that you write down the Card number and the customer service number on a separate piece of paper in case the Card is lost or stolen. 4. Can I reload my Card?

The Card is not reloadable or returnable. 5. What billing address do I use for online and phone transactions?

Your personal information is not associated with the Card therefore you should use your mailing address. This will ensure that if a problem arises you are able to be contacted by the merchant. 6.

Why is the merchant charging me for more than what I signed on my receipt? Some purchases require a preauthorization. This is where the merchant sends in a transaction for a higher amount than the purchase.

For example a $40 purchase at a restaurant is typically sent by the restaurant as $48 as they want to allow for a tip. We are required to approve and hold funds based on the $48 until the merchant finalizes the transaction which can take up to 10 days. 7.

Where do I find the serial number on my Card? The serial number is the 9 digit number on the back of the Card in the bottom left corner. 8.

How are merchandise returns processed? If you are entitled to a refund for goods or services obtained with your Card, you agree to accept credits to the Balance on your Card in place of cash. The credit will reflect on the Card within 30 days.

Note: Any credits that exceed the face value of the Card may be declined or take up to 30 days to process. 9. What are the fees associated with the Card?

You may keep a remaining Balance on the Card as long as you wish. A service fee of $2.50 per month beginning on the 7th month from the date of activation will be applied to any remaining balance except where prohibited by law. Please refer to Cardholder Agreement for more information.

10. Can I share the balance or funds from one Vanilla Card to another Vanilla Card? No, you may not.

11. If I lose my Card or my Card gets stolen how do I get a refund or a replacement Card? If you believe that your Card has been lost or stolen you need to notify us IMMEDIATELY.

You can do this by going to www.vanillavisa.com and clicking on the "Contact us" section. You will be asked to provide us with the Card number and other identifying details. We cannot provide a replacement Card if you do not have your Card number.

If our records show that a balance still remains on the Card, we will cancel the Card and may refund such available balance amounts to you in the form of another gift Card. There is a $5.95 Re-Issuance Fee for replacing a Card. 12.

How do I get a PIN for the Card? No PIN is associated with the Card or required for use. 13.

Can I use my Card at gas stations? Yes. If you pay at the pump for gas, the pump terminal may check to see if you have funds to pay for up to $75 worth of gas because the station doesn't know how much you are going to buy.

If you do not have $75 available on your Card, your transaction may be declined. If you plan to buy less than $75 worth of gas, it is recommended that you give your Card to the station attendant and state exactly how much gas you want to purchase, instead of swiping your Card at the pump. 14.

Why was my Card declined at the pump? When using pay at the pump a preauthorization is processed that could be greater than your Card balance to compensate for not knowing the final purchase amount. To avoid a decline, it is recommended you go inside and tell the attendant exactly how much you want to pay.

15. When can I start using my Card? You can start using your Card as soon as it is received.

16. Can I get cash at any ATM with my Vanilla Card? The Card cannot be used at ATMs.

17. How do I dispute a Card transaction? If there are any disputes in regard to purchases you make using the Card, you agree to settle such disputes with the merchant from whom the purchase was made.

18. Can I use my Card for reoccurring billing? No, your Card cannot be used for this purpose.

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