Probably you read about the usage of sorttype as a function in Tony's answer to my thread http://www.trirand.com/blog/?page_id=393/help/custom-local-sort-with-respect-of-the-function-as-index . Your problem could be very easy solved. My suggestion to use index as a function for custom sorting of local jqGrid data work fine in the version 3.7.1, but not more in the version 3.7.2 of jqGrid.
The feature sorttype as a function is implemented in the jqGrid after the release of the version 3.7.2.
According to this forum post, a custom sorttype is only called when the grid is initialized and not during the onSortCol event.
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