Messages sent through my list appear garbled and unreadable. What is the cause and how can it be fixed?

Some lists that have been used for a few years may still have a setting called shorthdr or shortbmstp. Newer lists have a default setting called fullhdr. Shorthdr or shortbmstp cause messages to display an abbreviated e-mail header and masks most of the detail that documents the path a message takes to go from the sender to the recipient. While this is usually a good thing, the settings are increasingly causing the problem described above.

Here's why: Briefly, when abbreviated headers are sent through Listserv, information that identifies the message format is also suppressed. If the message is written in plain text, this is not a problem, since that is the default format. However, if the message is specially formatted with such elements as Web-based e-mail packages or other e-mail agents, or includes formatted attachments, Listserv cannot identify the format and attempts to display the message in plain text.

This results in a non-readable message. To fix the problem, modify your ... more.

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