After plugging in my converter box, I see black or gray bars on the sides or all the way around my picture. Why doesn’t the picture fill up the TV screen?

Simply put, your converter box may be having trouble determining the shape of the picture and how to best display it on your existing TV set. Traditional analog TV sets have a square-shaped screen, and some digital programming is still being produced in this shape, which should fill the screen on your TV. However, many digital programs are now produced with widescreen pictures intended for viewing on digital TV sets with wider screens.

It is due to these differences in picture shape that creates bars around your picture. You can remove or reduce the size of the bars by using a button on the converter box remote control that changes the way a picture is displayed. Find the button marked "zoom" or "aspect ratio," and keep pressing it until the picture looks right.

You may need to change the setting for different programs. Please note that widescreen programs are meant to have bars on the top and bottom when viewed on a square-shaped screen, but no programs should have bars all the way ... more.

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