There's not much you can do besides the two (technically three) things that the other users have posted. You could try contacting them but put into the account that they're still trying to resolve this issue and then they have to get everyone new passwords. That doesn't really mean they have leisurely time to reply to you.
Don't forget you may not be the only one to be experiencing this problem. If the two things the other users suggested do not work then you could do the technical third which is implied: Wait. If you can wait long enough and hope that they can resolve the issue with in a couple weeks or months then things will eventually return to normal.
You are competing against 70+ million users who are trying to get on or get a new password. Three things you can do: Contact Sony Try again at another time Wait.
Try to take the advice from these two helpers , and my advice is to contact sony , so they can walk you through it ok.
I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.