The CD/DVD SpeedTools startup icon appears, but when I insert a disc in my Mac, it crashes or freezes, what's wrong?

A. If you are using a SCSI CD/DVD drive, poor or improperly configured termination is usually the problem. To test for this possibility, remove as many other SCSI devices from your computer as possible.

Restart your computer, and see if this provides better results. If it does, then termination is probably your problem. If you require assistance with reconfiguring your devices or termination, please contact the manufacturer of the CD/DVD device.

Please do not submit this type of question to Intech, we are software specialists not hardware specialists. Related note: Termination is especially difficult to configure properly on some "Mac Clone" models when installing three or more SCSI devices. Further, this particular problem does not seem to be remedied by installing an additional SCSI bus for some of your devices.

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