What technical skills are necessary for the computer support specialist?

Know the basic components of the PC, how it operates and interacts • Operating systems basics: DOS, Windows, Windows NT, Linux, etc. • Knowledge of software applications such as Word, Excel, Access, PowerPoint • Knowledge of programming language • Networking principles • Diagnostic utilities and other research tools for troubleshooting • Internet know-how for accessing software updates, drivers, FAQs and ability to download software and data Technical writing Back to Top 4. How long will it take to complete the Computers and Information Systems Degree? If a student is attending Oakton as a full-time student, the student should plan on completing the programming degree in about two years.

5. How long will it take to complete the PC Support Specialist Certificate? 1st Semester: CIS103, CIS116, ELT130, BUS101 (Total: 12 credits) 2nd Semester: CIS117, CAB135, CAB140, 3 credits of elective (Total: 10 credits) 3rd Semester: CIS201, CIS203, CIS205, 2 credits of elective (Total: 11 credits) ... more.

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