I have someone that I regularly help with computer issues and would like software to see their computer instead of me going to them or them coming to me. Asked by new4077 49 months ago Similar questions: software someone's computer remotely Computers > Software.
Similar questions: software someone's computer remotely.
There are a few software options out there, but below is the only one I have used personally... Symantec has many good products and it's PCAnywhere is made just for what you want. At the bottom I copied a review of this product from PC Magazine, who I trust to give an honest reveiw. The world’s leading remote control solution.
Helps organizations access and manage remote computers securely across multiple platforms in order to resolve issues quickly. Host & Remote Standard License software provides everything needed for one computer to remotely control and access another computer, establishing a one-to-one connection. Both Host and Remote components can be installed together on the same computer, or they can be installed separately on different computers.
Connect to remote devices simply and securely Works across multiple platforms easily Access files when away from the office Offers heterogeneous host platform support across Windows® (now including Vista), Linux®, and Mac OS X® Universal; all hosts can also be accessed from Microsoft® Pocket PC devices or Web browsers Enables simple, secure connection to remote devices Ensures high security with encryption and password protection Remotely accesses pcAnywhere hosts through firewalls and routers pcAnywhere Windows Host, Remote & Gateway Windows Vista™ (Home Basic, Home Premium, Business, Enterprise, Ultimate) Windows XP Home & Pro, Windows XP Tablet & Media Center Edition Windows XP Embedded and WEPOS Windows 2000 Pro/Server/Adv Server Windows 2003 Server (Standard & Enterprise) pcAnywhere Host & Gateway are supported on Windows x64 (AMD64 or EM64T processors) Required for all Windows Installations 35 MB of available hard disk space 233MHz or faster processor 128 MB of RAM CD or DVD drive CD writer/burner or ISO image reading application (electronic purchases only) Microsoft Internet Explorer 6.0 SP1 or later pcAnywhere CrossPlatform - CrossPlatform Remote Java™ Runtime Environment 1.4.2 or later Red Hat® Enterprise Linux® ES and WS 3.0/4.0, SuSE Enterprise Edition or later 1 MB of available RAM for installation Symantec Packager Windows Vista (Business, Enterprise, Ultimate) Windows XP Professional Windows 2000 Professional/Server/Advanced Server Windows Server 2003 (Standard and Enterprise) pcAnywhere CrossPlatform - Linux Host Red Hat Enterprise Linux ES & WS 3.0/4.0, SuSE Enterprise Desktop 9 & 10, OpenSuSE 10.0/10.1, SuSE Enterprise Server 9/10 KDE or GNOME pcAnywhere CrossPlatform - Mac OS X Host Mac OS X 10.4 or later (PowerPC G4/G5 or Intel processors) pcAnywhere CrossPlatform - Web Remote Java Runtime Environment 1.4.2 or later MS IE, Mozilla Firefox, or Safari pcAnywhere CrossPlatform - Mobile Windows Mobile™ 2003 SE for Pocket PC/Pocket PC Phone Edition or later 1 MB of available RAM for installation ------------------------ Here is a good review of this product from PC Magazine, a trusted and leading PC medium. PcAnywhere 11.5 REVIEW DATE: 05.24.05 Total posts: 4 $199.95 by Cade Metz Nowadays, you can easily access distant PCs via a browser-based remote control service. But pcAnywhere—a traditional client application that dates back to the 1980s—is still the world's most popular means of remote control.
The latest version, pcAnywhere 11.5, isn't quite as easy to use as browser-based tools like GoToMyPC. But thanks to a new Connection Wizard, it's certainly easier to use than it was in the past. And as always, it's a bit more powerful than the browser-based apps.
With 11.5, you can connect to remote Linux machines. You can connect from PocketPC devices. And it offers a host of new security features and performance enhancements.In its defense, pcAnywhere isn't meant for the average consumer.
It's meant for help desks, small businesses, and road warriors who need a bit more flexibility in their remote-control app. PcAnywhere lets you connect to remote machines via modem, serial or parallel cable (but not USB), Bluetooth, and infrared as well as over a LAN or the Internet.It offers tools for easily deploying a very small version of the client over a network, so you can access machines that already run the software (perfect for help desk situations). And it runs on a wide range of machines.
As said, it gives you remote access to Linux machines, and it gives you access from wireless Pocket PCs. GoToMyPC was such a breakthrough because even the greenest of computer users could set it up and instantly put it to use. All you have to do is sign up for an account at the GoToMyPC Web site, download a small client onto one or more of your PCs, and assign each PC a password.
From then on, you can access any of those PCs simply by returning to the site from any computer, selecting an enabled system, and keying in the appropriate password. With traditional remote-control clients, things are a bit more complicated. You typically have to install a much larger client not only on the PCs you want to access but also on each machine from which you're doing the accessing.
Plus, in order to access a system, you typically have to key in its IP addresses—something many users aren't comfortable doing. With pcAnywhere 11.5, this is still the case. But its new Connection Wizard greases the wheels a bit.
When you launch the application, the wizard automatically pops up, asking whether you'd like to "configure your computer to allow another computer to connect to it" or "configure your computer to connect to another computer." Once you've made a choice, the wizard carefully walks you through the setup process. When using the wizard to access a remote machine, you do need to know its IP address.
But if you don't know the address—or if it uses a dynamic IP address—there are other ways of connecting. A built-in Quick Connect tool can poll your local network or a particular subnet for available pcAnywhere machines. And the app includes a six-month trial version of DynIP Client, which lets you assign specific names to clients with dynamic addresses.
If your system is behind a router or firewall, you have to open individual ports on that router or firewall manually. The pcAnywhere CD does include a Web Remote client that lets you access machines via Web browser, but this is a bit different from what you get with a GoToMyPC. You still have to know the machine's IP address—or at least its subnet—in order to locate it, and it can't deal with firewalls and routers.
Unfortunately, pcAnywhere won't connect over USB cable. If you're looking for USB support, you should turn to pcAnywhere's main competitor, LapLink Gold 12 (go.pcmag. Com/laplinkgold).
LapLink Gold lets you connect via modem, LAN, serial and parallel cable, and the Internet as well as USB. Plus, it includes a Web interface very much like what you get with GoToMyPC. On the security front, pcAnyhere now encrypts user names and passwords by default (and if you like, you can encrypt entire sessions).
It lets you block particular machines from accessing your PC. And a secure workstation feature lets you temporarily block all connection requests. The company also claims that it has improved performance, but unlike ease of use, performance hasn't been an issue with pcAnywhere for years.
If you're looking for quick and easy remote control, stick with GoToMyPC or a similar browser-based app like LogMeIn or I'm InTouch. If you need some specialized tools—and you're comfortable with the ins and outs of Windows networks—turn to pcAnywhere. Sources: Experience, www.PCmag.com .
PcAnywhere Windows Host, Remote & Gateway Windows Vista™ (Home Basic, Home Premium, Business, Enterprise, Ultimate) Windows XP Home & Pro, Windows XP Tablet & Media Center Edition Windows XP Embedded and WEPOS Windows 2000 Pro/Server/Adv Server Windows 2003 Server (Standard & Enterprise) pcAnywhere Host & Gateway are supported on Windows x64 (AMD64 or EM64T processors) Required for all Windows Installations 35 MB of available hard disk space 233MHz or faster processor 128 MB of RAM CD or DVD drive CD writer/burner or ISO image reading application (electronic purchases only) Microsoft Internet Explorer 6.0 SP1 or later pcAnywhere CrossPlatform - CrossPlatform Remote Java™ Runtime Environment 1.4.2 or later Red Hat® Enterprise Linux® ES and WS 3.0/4.0, SuSE Enterprise Edition or later 1 MB of available RAM for installation Symantec Packager Windows Vista (Business, Enterprise, Ultimate) Windows XP Professional Windows 2000 Professional/Server/Advanced Server Windows Server 2003 (Standard and Enterprise) pcAnywhere CrossPlatform - Linux Host Red Hat Enterprise Linux ES & WS 3.0/4.0, SuSE Enterprise Desktop 9 & 10, OpenSuSE 10.0/10.1, SuSE Enterprise Server 9/10 KDE or GNOME pcAnywhere CrossPlatform - Mac OS X Host Mac OS X 10.4 or later (PowerPC G4/G5 or Intel processors) pcAnywhere CrossPlatform - Web Remote Java Runtime Environment 1.4.2 or later MS IE, Mozilla Firefox, or Safari pcAnywhere CrossPlatform - Mobile Windows Mobile™ 2003 SE for Pocket PC/Pocket PC Phone Edition or later 1 MB of available RAM for installation ------------------------ Here is a good review of this product from PC Magazine, a trusted and leading PC medium.
Windows Vista™ (Home Basic, Home Premium, Business, Enterprise, Ultimate) Windows XP Home & Pro, Windows XP Tablet & Media Center Edition Windows XP Embedded and WEPOS Windows 2000 Pro/Server/Adv Server Windows 2003 Server (Standard & Enterprise) pcAnywhere Host & Gateway are supported on Windows x64 (AMD64 or EM64T processors).
Remote Assistance From your computer Start/ All Program/ remote assistance/ Invite someone to help. I would only reccomend this for someone that is completely trustworthy. I would never let anyone access my computer unless we were friends..
A remote administration tool is what you need. Try VNC (free), remote assistance that comes with windows or LogMeIn What you are looking for is called "remote administration" software and there are many of them available. The one that is most common (and free) is VNC (realvnc.com)If you are using Windows XP, you may try the Remote Assistance tool which comes with Windows XP - it should be suitable for simple tasks.(Found my right clicking on the "My Computer" icon and selecting "Properties".
Click on "Remote" tab)LogMeIn (http://www.logmein.com) is also very good and is very easy to set up. It works entirely through a web browser and has a free option (no file transfer)If you would like to know more, there is a good summary of available tools here: http://en.wikipedia.org/wiki/Remote_administration Sources: My opinion but includes a link to "http://en.wikipedia.org/wiki/Remote_administration" .
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