How do I complain about standards in food premises or unsatisfactory food?

If you have a complaint about food containing a foreign body, mouldy food or undercooked food, or if you are not happy with the way food is being displayed, served or cooked, then contact the Food Section on (01905) 722207, giving as much information as possible such as: • name and address of premises • date and time of purchase • who purchased the article • who found the problem • where the food has been stored, etc. If the complaint is about food purchased wrapped, then it is essential that the wrapper is kept with the food as this will give information as to date and time of manufacture or wrapping. More.

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