I am a speech disabled person. Can I use ERS Relay Services to make calls?

Yes, you can and our HCO service will help you to speed up your telephone call. HCO is short for Hearing Carry Over. Hearing Carry Over means that your ERS Operator will call you and the person you wish to speak with, connecting all the calls together so you can hear your conversation while your Relay Operator acts as your voice and relays your text response to the person you’re calling.

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€¢ Yes, you can and our HCO service will help you to speed up your telephone call. HCO is short for Hearing Carry Over. Hearing Carry Over means that your ERS Operator will call you and the person you wish to speak with, connecting all the calls together so you can hear your conversation while your Relay Operator acts as your voice and relays your text response to the person you’re calling.

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