My EBT (Food stamp) card / account seems to be stopped/suspended due to transaction error at Kroger (Please see details)?

My EBT (Food stamp) card / account seems to be stopped/suspended due to transaction error at Kroger (Please see details) A pricing error at Kroger required purchases to be re-rung. After the front-end supervisors tried several times to get the charges cancelled and the money put back on the card and the purchases re-rung -- all went through OK --but now the card won't work (says 'not approved' as if account is locked). The Tennessee Customer Service number (1-888-997-9444) does not give the option of talking to a live person, unlocking the account, or resolving the problem -- just basic recorded instructions Asked by Yellowdog 2 months ago Similar questions: EBT Food stamp card account stopped suspended due transaction error Kroger details Games & Leisure > Collecting.

Similar questions: EBT Food stamp card account stopped suspended due transaction error Kroger details.

This seems to happen to you a lot. Maybe you need to change where you shop? .

It has happened once before (August) and not fixed -- although there have been plenty of times between then and now when I've shopped with no problem. And no, I won't shop there with this card again. Let me reiterate that this time they DID fix the double charge and the money's back in the account -- but the account itself is locked as if suspicious activity occurred (kinda like if you get your PIN number wrong twice and your account shuts down).

When it happens on your bank card or credit card, you merely call customer service. But in this case there IS no customer service to report this type of problem to. Yellowdog 2 months ago .

There's GOT to be a way to get it fixed; this can't be the only time anyone has had a problem with a card.

Thanks for the optimism and for the response, but the menu (on the phone, 888-997-9444) itself gives no option for talking to a lkive person. I ran into this problem before in August when re-rung charges were NOT taken off and I was charged twice -- the store did not make good on it, and I was never THEN able to talk with a live person. The EBT fund was charged twice for about $28 worth of items I went without.

That was for me a loss of $28 that went to the store -- but this time is even worse because I cannot make purchases AT ALL. Yellowdog 2 months ago .

BTW -- some do not sympathize with those of us on food stamps. Rest assured that before I was shot on Sept 11th I not only helped the disabled voluntarily I was also working a pretty laborious bookstore job that required customer service, product knowledge, placing orders, and even unloading trucks -- it was hard work -- just didn't pay a living wage. I am so sick of middle-income people's response being "I don't know about EBT I've always had to WORK for everything I have..." Yellowdog 2 months ago .

I know you worked before! We have all followed your situation for several years now--You have had a lot of problems over the years. Do you know any other people on foodstamps that might have had problems with their card and can offer advice on how they fixed it?

There has GOT to be a way, I am sure! Is there a local office you can walk into, rather than dealing with a phone system? .

Yeah but someone like me ought to make a living wage. I DO know an EBT recipient who might be able to advise me I'll ask around. If all else fails I can declare the card lost and get a new one to reactivate the account -- may take 5-6 days of subsisting on canned vegetables and whatever else is sitting around.

Yellowdog 2 months ago .

After messing up and attempting to correct an EBT (Food Stamp) transaction, a grocery store (please see details).

I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.