My Yahoo e-mail account does not show up on my computer. I cannot access my e-mail service?

Important: your account was NOT hacked, otherwise you wouldn't be able to use all the other functions of that account! 1: Empty your browser cache by deleting all cookies and temp files, then re-start your machine - a corrupt cookie may be the cause of your problems. 2: If the above doesn't help: try another browser to access your mail - lately there have been quite a few reports by users who had problems with newer versions of the IE.

3: In case that doesn't help either... Go here and follow the prompts: https://edit.yahoo.com/forgotroot or go here: http://io.help.yahoo.com/contact/index?l... Pick: Yahoo! Account Password and Sign In Unable to Sign In Enter "unable to sign in" in the box available. To protect your account from similar problems in the future, you should set up your second sign-in verification, here are the details: http://help.yahoo.com/kb/index?locale=en...

Hi I heard about other users that have the same issue with their accounts. I think that the best thing you can do is to contact Yahoo! Customer Care for a possible solution.

I hope this answer will help you. Have a nice day!

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