Similar questions: Britax Boulevard car seat crotch strap short harness pain buckle unbuckle.
The toll free number for the manufacturer is: 1-888-427-4829 I've looked at the users manual that the manufacturer has made available at its website britaxusa.net/pdf/guide_boulevard.pdf and I don't see any adjustability for that crotch strap. Perhaps you will have better luck. I've also checked the FAQs for the Boulevard model, again without success.
Britax does offer customer suppport:"Consumer Services at Britax strives to provide superior customer support and quality service. The customer support portion of our website will help you find the answers to your questions regarding Britax products. Should you still have questions or concerns and would like to speak with a Britax representative, please phone our consumer services department toll-free at 1-888-4Britax, or 1-888-427-4829.
They can assist in answering technical questions including installation, warranty coverage, product specifications, and more. "I would call them and see if they can assist you by phone.Amazon.com sells the seat and offers customer reviews. One reviewer wrote:"At first we had issues with the crotch strap but we realized that my son was slouching in the carseat.
Since then we take extra care to make sure is back is against the back of the carseat and the strap has fit just fine, and we have kept the pad on the strap. "You might also try posting your question to www.car-seat.org Sources: My opinion: Manufacturer's manual is of no help.
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