Dell Inspiron 1720 bluetooth issues, help?

I can find some folks with the same & similar problems as you're experiencing. However, these problems happened a few months ago and I would assume that there has been a driver update to resolve the problems. Here's some information that might help: en.community.dell.com/forums/t/18960286.... en.community.dell.com/forums/t/19181076.... en.community.dell.com/forums/t/19247873.... So it seems that a hibernation / sleeping problem might be to blame.

If the Bluetooth Module correctly appears in the Device Manager, my quick first attempt at a resolution would be to restart the computer, turn off all power saving features especially hibernation, restart again, install the driver and see if it lights up. Because these support posts are somewhat dated, I might give Dell a call (1-800-WWW-DELL) about this problem. Ask them specifically "has the bluetooth compatability issue been resolved with the Inspiron 1720".

To save time, if the tech support rep says anything other than "let me look that up", ask to speak with a Manager until someone says they'll look it up for you. Dell's internal documentation system is a lot more accurate then the mash of information they call support online. Don't get me wrong, I like Dell Computers.

Here's some information that might help: http://en.community.dell.com/forums/t/18960286.aspx?c=us&l=en&cs=04&s=bsd http://en.community.dell.com/forums/t/19181076.aspx?c=us&l=en&cs=04&s=bsd http://en.community.dell.com/forums/t/19247873.aspx?c=us&l=en&cs=04&s=bsd So it seems that a hibernation / sleeping problem might be to blame. If the Bluetooth Module correctly appears in the Device Manager, my quick first attempt at a resolution would be to restart the computer, turn off all power saving features especially hibernation, restart again, install the driver and see if it lights up. Because these support posts are somewhat dated, I might give Dell a call (1-800-WWW-DELL) about this problem.

Ask them specifically "has the bluetooth compatability issue been resolved with the Inspiron 1720". To save time, if the tech support rep says anything other than "let me look that up", ask to speak with a Manager until someone says they'll look it up for you. Dell's internal documentation system is a lot more accurate then the mash of information they call support online.

Don't get me wrong, I like Dell Computers. I can find some folks with the same & similar problems as you're experiencing. However, these problems happened a few months ago and I would assume that there has been a driver update to resolve the problems.

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